Charity Software & Website Solutions

Driving scale and introducing efficiencies for growing non-profit organisations

We love working with Charities

Perhaps this is why over 50% of our clients are in the third sector.

Since 2002, we have successfully delivered hundreds of projects for our charity clients, from engaging brochure websites through to full e-commerce solutions and web-based volunteer management systems.

When we take on a not-for-profit project, we know there is a lot at stake; time, responsibility and of course money. We do things thoroughly; your organisation’s goals, audience needs and key messages – so we get it right, first time.

I love working with Totally. There is no team I’d trust more to complete our projects to the highest of standards standard.

From our initial conversations about design, through to the integration and final tweaks, they have  been incredible. Not only are they thorough and thoughtful with their technical work, but they are also friendly and approachable when I had any questions or needed some extra advice.

Emma Pereira

Communications Manager, Save the Rhino


Charity website design

A compelling online presence is one of the most crucial and hardworking tools you as a charity can have. Among being easy to navigate, a charity website should be user-focused with a clear and concise layout and engaging imagery. Implementation of brand guidelines should be implicit without overwhelming – but also arouse compassion. A fine balance! Great UX and UI go hand in hand with achieving fundraising goals.

Charity web development

Your site is the interface between the public and the work that you do. It has to look great and communicate the right message but also be a channel for inbound materials such as data and payments. We build websites that connect design and functionality to create seamless user experiences on mobile, tablet and desktop. An easy-to-use CMS will put you and your colleagues in control of uploading content. We can recommend appropriate technologies which integrate with your CRM, capture data, take payments and of course we factor in accessibility in the planning, design and build.

Charity website payments

We can help you choose and implement a payment system that ensures secure transactions, and we can integrate third-party donation or fundraising platforms, such as JustGiving, with your CMS. If something with the transaction goes wrong we can offer support.

One of the things which impressed us was that, since our first piece of work together, Totally had really embraced the business advantages that accessibility can bring, and increased their knowledge and expertise on the subject. They were clear that working together in the area of accessibility would be of mutual benefit to us, our members and their future clients.

Vanessa Hardy

Digital Communications Manager


Learning and growing comes from benchmarking and in order to do that you need to be able to measure. We integrate charity websites with third-party platforms such as Google Analytics to measure traffic, conversion rates and performance. A CRM integration might also be important to you if you’re looking to inform your fundraising strategies by keeping track of donors and collecting data on your supporters.

Value for money

We understand value is paramount. In the past we’ve worked to a range of budgets and we always do our utmost to make your money work harder for you. We do have special rates for charities that offer a discount from our usual charging model.

Our Process

We listen to you, we listen to each other, we show empathy and involve everyone in how we move forward and improve. When we think, you can almost hear us whirring. This is what gives us our edge.

Discover & Define

By understanding what makes your business unique we can translate your requirements into a coherent software programme.

Design & Build

Our experienced in-house teams will deliver your project to its exact requirements.

Support & Partner

We can stabilise your current systems and then support and future proof your technology. We build long standing client relationships founded on transparency.

We are here to talk about your project ...


Charity Specialists

Sara has worked on multiple third-sector web development projects including Save The Rhino. She was instrumental in coordinating this WordPress and Salesforce integration by ensuring communication channels between developers and client were 100% streamlined for a timely delivery.

Toby has worked on nearly all our previous charity and not-for-profit projects so is extremely experienced in the challenges (and solutions) which have arisen over the years. He has also spent time providing Pro Bono digital consultancy to UK charities.

Andy is always looking to ‘give something back’ and as a result has always had a strong affinity to the third-sector in business, especially causes related to homelessness. As a result he has always been the driver of Totally’s varied and extensive history with this sector