Charity Web Design

A compelling online presence is one of the most crucial and hardworking tools your charity will have. The right impression from the get-go is vital.
Volunteer and member software solutions now an essential tool

Beautiful Form, Perfect Function.

We’re committed to web design that works.

Our charity web designers love clean, simple and user-friendly design that strikes the perfect balance between style and substance. We might hit the mark first time around or we may require some collaboration to get things just right. But our charity web designers will keep going until we get it just right, all along never forgetting we’re not designing for ourselves, or even for you as a client. We’re designing for your charity’s target audience.

Charities we've worked with

We Shape, We Build.

Crafted thinking that brings ideas to life.

When we take on a web design project for a charity or not-for-profit, we like to do things thoroughly. We start with understanding your organisation’s goals, audience needs and key messages. From here, we create a plan to develop concepts for your website that are simple, usable and beautifully designed. Our charity web designers also take into consideration your charity’s needs for the future, ensuring our ideas are sustainable and able to evolve over time. Together we turn the brief into a story for your charity that is unique, engaging and results focused.

Charity begins with the right tools.

Because web design for charities is all about building the right applications and websites to effect change, increase impact and raise awareness, we have always focused on developing software that not only works for the intended audience, whether it’s internal or external to the organisation, but is also easily accessible, secure and properly takes into account privacy concerns.

Modern charities rely extensively on web tools to attract and manage donors and recipients and they must give greater attention to the accessibility of these tools. Web accessibility and excellent UX ensures that all groups that form the audience are responsibly cared for and they can participate fully, either to help the organisation by volunteering or to access the charity’s services. This can mean that the charity websites need to be friendly for a number of modern devices and search engines, but also that they follow the latest web standards and can be used as intended even by people with disabilities, for example.

Well-crafted charity websites can help a great deal with building awareness and disseminate information through online campaigns, forums and informational content; they should also provide the means to recruit and organise volunteers and raise the necessary funds to be able to achieve their goals. We believe that developing charity websites that focus on looking “cutting-edge” without responsibly addressing how they are meant to support the organisation and its efforts, are a hit and miss.

Working with a large number of charitable organisations over almost 20 years, Totally has learnt first hand about the distinct needs of the non-profit sector and refined its working processes to deliver web applications and websites to appropriately address those needs as efficiently as possible. We use an agile methodology for all projects and, more important, we invest time to learn about the purpose and audience of the software we develop.

BDF - Support Quote

Totally has demonstrated a commitment to building a strong working relationship with us – and this is highlighted by the personal involvement of senior staff members throughout the process.

Business Disability Forum

Digital Communications Manager

Charity Website Design & Build.

Usability & User Experience (UX)

Ensuring a natural flow that everyone can use and enjoy.

Charity Web Design 11

For each of our charity web design projects, we create a plan to develop a website that is simple, usable and beautifully crafted. A user should not only be able to easily navigate your website, but also have an enjoyable experience doing so. But our charity web designers never let bells and whistles obscure our thinking. Having worked with many charities over the years, user experience is always our top priority.

Information Architecture

Content where customers expect to find it.


The ‘IA’ of your charity’s website underpins your users’ experience. It is the structuring of your content, pages and web apps to best serve the needs of your users. And as the foundation of your charity website or application, its importance cannot be understated. By spending time on your information architecture, you ensure a logical user-focused structure that helps potential customers complete their tasks online, meaning increased valuable conversions.

Interface Design (UI)

Balancing style and substance.

User interface design whiteboard

Our charity software developers don’t do design for its own sake – function and design have to work together. By focussing on a user’s needs, understanding their requirements and ensuring our charity web designs are easy to use by everyone, we ensure your charity’s business requirements are met. Understanding content requirements, your charity’s service goals and developing structural wireframes around this information is key.

Front & Back-end Development

Expertise covering the breadth of the web.

Developing is all about making things work. It is the techie bit of charity web design and is what makes beautiful design into something that works in your browser. When it comes to bespoke software development, our charity web design team use HTML/CSS, Javascript, PHP and MySQL to build the majority of our websites and applications, always adhering to internationally-recognised W3C standards wherever possible.

Mobile First Website Design

Your website on the go.

Mobile phone in hand

Whilst most smartphones offer a “full” web browsing experience, it is neither an ideal nor efficient way for a user to interface with your website. With more than 20% of internet users exclusively accessing the web through mobile devices, your charity’s digital presence has to be just as effective on a phone or a tablet as it is on a desktop or laptop – otherwise risk being left behind. So whether your interested in a responsive designed website or developing a mobilised web design, we are here to help.

App Design & Development

Create apps that compliment your core business.

We work with many of our charity clients to conceive and deliver mobile applications that complement their other service offerings. Combining creativity and usability, our developers work with you to understand your exact requirements and deliver a mobile app solution with the capability to meet your needs. If you haven’t developed a charity mobile app before, no problem; our team will offer the best advice and guidance with choosing the most appropriate way to satisfy and engage your on-the-go audience.

Is it time to talk?

Whether you are kicking tyres or itching to get going we would be delighted to discuss your project with you.
Get in touch